The Staffroom Ltd  /  Job Seekers  /  Customer Services  /  Customer Consultant – Showroom x 2

Customer Consultant – Showroom x 2

05 Mar 2021
Mt Maunganui
Full time

Our Client

Gerrand Floorings is a highly regarded market leader in the floorcoverings industry and successfully services the Bay of Plenty with high quality, sustainable and innovative products.  A locally owned family business first established in 1986 continues their promise to deliver on quality service, product and price. With a strong community focus and a commitment to make a difference, our Client gives back through sponsorship, volunteering, donations and collaboration.

The Role

With a complete refurbishment, this stunning space is ready for a polished professional to be part of the showroom client journey  and share responsibility for client enquiries via phone, social, web and face to face. Keeping current with product ranges and coordinating various flooring samples will be crucial to the success of the role. Most importantly will be the people interaction and customer relationships formed, coupled with offering an informed and meaningful service.

  • Provision of customer service
  • Obtaining up to date product knowledge
  • Maintenance of the showroom, point of sale areas and samples
  • Understanding of specifications (training provided)
  • Developing ongoing relationships
  • Various administration tasks

About You

This position is suited to someone who oozes professionalism and passion for what they do. You will be interested in design and colour, be a creative thinker and logical all at the same time! Being organised and taking pride in your work is critical for this type of role. A strong sense of service and client centred approach will be a winning formula in this rewarding position. Confidence and strong communication skills are vital – these will be part of your DNA!

The Offer

Modern office space, positive team culture and opportunity to learn and grow will be offered to the successful candidate along with a competitive salary. Hours for this role include Mon-Fri full time and rostered Saturday’s 9-3. If you think you can make a difference and totally own this exciting role then click on the link to apply. It’s a first in first serve process for suitable candidates. Phone Jill @ The Staffroom (07) 572-1100 to discuss further.

Jill Cachemaille - director and recruitment specialist  The Staffroom Ltd Recruitment Specialists logo